Effective Date: Jan 6, 2025

Arch Legacy Firm, LLC ("we," "us," "our") respect your privacy. This Privacy Policy is designed to explain how we collect, use, and protect the personal information you provide to us when you access our website, purchase our goods or services, engage with our AI-powered features, or interact with us on social media, as well as your own rights to the information we collect.

Please read this Privacy Policy carefully. We will alert you to any changes to this Policy by changing the "last updated" date at the top of this Policy.

Any changes become effective immediately upon publication on our website, and you waive specific notice of any changes to the Policy by continuing to use and access our site(s). We encourage you to review this Privacy Policy periodically, when you use our website for any purpose, engage with our interact with us on social media. You are deemed to have accepted any changes to any revised Privacy Policy by your continued use of our website after the revised Privacy Policy is posted. protect the personal data we collect from you through our website, (the “Website”).

1 - How We Collect Information and What We Collect

We may collect the following types of personal data from you:

How Users Opt In

Users may opt in to receive SMS messages by:

Submitting a contact form on our website
Checking a consent box on an online form
Requesting information through one of our landing pages

By opting in, you acknowledge that consent is not a condition of purchasing any product or service.

Message Frequency

Message frequency may vary depending on your interaction with our services. Users may receive recurring messages related to:

Appointment confirmations
Follow-up reminders
Account notifications
Promotional offers
Customer support communications

Typical message frequency may range from 1 to 8 messages per month, depending on the services requested.

Message & Data Rates

Standard message and data rates may apply according to your mobile carrier plan. Anchor Financial Group is not responsible for any charges imposed by your wireless provider.

Opt-Out Instructions

You may opt out of receiving text messages at any time by replying:

STOP

After sending STOP, you may receive a confirmation message and will no longer receive SMS communications unless you opt in again.

Help Instructions

For assistance, reply:

HELP

or contact us directly through our customer support channels.

Privacy of Mobile Information

Your mobile phone number and SMS consent information will not be shared, sold, or rented to third parties for their marketing purposes.

We may collect the following types of personal data from you:

Name
Email address
Phone number
Mailing address
IP address
Browser type and version
Operating system
Referral source
Length of visit, page views, website navigation paths, and other website usage

2 - How We Use Your Personal Data

We use your personal data to:

Respond to your inquiries and requests
Provide you with information about our services
Administer and improve our Website
Analyze trends and statistics
Comply with legal and regulatory requirements
Information Sharing and Disclosure
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3 - SMS/Text Message Privacy

If you have opted in to receive SMS/text messages from us, we are committed to protecting your privacy regarding these communications:

No Data Sharing: All text messaging originator opt-in data and consent information will not be shared with any third parties, excluding the aggregators and providers necessary to deliver the SMS service.
Marketing Restrictions: Your mobile information will not be shared with any third parties or affiliates for marketing or promotional purposes.
Limited Use: Your SMS opt-in data will only be used for the specific purposes you have consented to, such as appointment reminders, event notifications, receipts, customer service updates, and promotional messages you've explicitly opted into.
Opt-Out Control: You can stop receiving text messages at any time by texting "STOP" to our shortcode. Upon doing so, we will confirm your opt-out status via SMS and will cease sending you text messages.

4 - How We Protect Your Personal Data

We take appropriate technical and organizational measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage.

5 - Data Sharing Commitment

Your information will never be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

6 - Your Rights

You have the right to access, correct, or delete your personal data at any time. You may also object to our processing of your personal data or request that we restrict our processing of your personal data. To exercise these rights, please contact us at the address below.

7 - Cookies

We use cookies to improve your experience on our Website. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Website, but your ability to use some features or areas of our Website may be limited.

8 - Changes to This Privacy Policy

We may update this privacy policy from time to time. We will post the updated privacy policy on our Website, and the revised version will take effect immediately upon posting.

9 - Contact Us

If you have any questions or concerns about this privacy policy or our processing of your personal data, please contact us at:

Arch Legacy Firm, LLC

Email: [email protected]